Privacy Policy

Last updated: 1 June 2026

1. Who we are

Urban Heat Index ("we", "us", "our") provides urban heat-island mapping and analytics services. For the purposes of UK data protection law, we are the data controller of any personal information you provide through this website or when you contact us.

2. What information we collect

We collect only the information you provide directly:

• Contact form submissions — your name, email address, organisation name, and any message content you choose to share.
• Email correspondence — any information you include when you email us directly.

We do not use analytics cookies, tracking pixels, or third-party advertising services on this website.

3. How we use your information

We use the information you provide solely to:

• Respond to your enquiries and provide information about our services.
• Maintain a record of our communications for legitimate business purposes.
• Send you updates about Urban Heat Index — but only if you have explicitly asked us to do so.

We will never sell, rent, or trade your personal data with third parties.

4. Legal basis for processing

We process your personal data on the basis of:

• Legitimate interest — responding to enquiries and maintaining business records.
• Consent — where you have explicitly agreed to receive updates from us (you may withdraw consent at any time).

5. Data retention

We retain contact form submissions and email correspondence for a maximum of three years from the date of your last interaction with us, after which they are securely deleted. You may request earlier deletion at any time by contacting us.

6. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to processing based on legitimate interest.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please email us at [email protected].

7. Contact

If you have questions about this privacy policy or how we handle your data, please contact us at [email protected].